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Donate Now!Nonprofit Operations vs. Programs
heather | 28 Sep 2006 - 08:00
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Several folks have asked me to blog about Nonprofit Operations vs. programs. I will attempt to explain what I mean by Nonprofit Operations.
Nonprofit Operations is a broad term that I use to describe running the behind the scenes of a nonprofit. These duties include, Administration, Finance, Fundraising, Human Resources, Risk Management, Marketing and more. Nonprofit Operations is often the work that nonprofits’ constituents or the general public do not see.
Nonprofit Operations and program administration are very intertwined. It is hard to run the behind the scenes of a nonprofit without doing some sort of program administration, for example, when I do all the logistical planning for an Aspiration event, I do both program and operations work.
There are also many different job titles for folks who do Operations work. Some examples are: Operations Manager, Administrative Assistant, Director of Finance and Administration, Controller, Accountant, Development Director etc.
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Operations and Program Administration
One key element to operational success is aligning it with organizational mission.
Making sure that that your tools, culture and operational processes are all designed to support the broader organizational mission will make everyone more effective. People resources will work smarter and more energy can be poured into supporting the program work rather than pushing paper if your processes are aligned in the right way.